1. Create the queue
Staff create a queue for the business location or service desk. The system generates a join link and QR code that customers will use later.
Guide
Updated 2026-07-21
How digital queues work
A digital queue moves waiting-line state into software. Customers join electronically, hold a token on their phone, and staff control call-next from a dashboard instead of a paper dispenser.
2. Customers join by QR or link
Customers scan the QR code with their phone camera and open the join page in a browser. They submit the fields the business requests — such as name or party size — then enter the waiting line.
3. Digital token and live updates
Each customer receives a digital token page showing status and people ahead. As staff serve the line, token screens update in realtime.
4. Staff manage and displays reinforce
Staff call, skip, recall, complete, or cancel from the dashboard or counter views. Optional TV displays show now-serving information in the lobby so the room stays aligned with the software order.
Your next customer shouldn’t wait in a paper line.
Create a digital TapQ queue in under 60 seconds. No hardware. No printer. No customer app.
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