Capabilities
TapQ Features
TapQ provides the tools walk-in businesses need to run a paperless digital queue — from the moment a customer scans a QR code to the moment staff complete service.
QR code joining
Every queue gets a join link and QR code. Customers scan with their phone camera and join in the browser.
Digital tokens
Customers receive a digital token instead of a paper ticket, with status they can check on their phone.
Live queue position
Token screens show people ahead and status changes as the line moves.
Staff dashboard
Call, serve, skip, recall, complete, and cancel customers from a web dashboard.
Multiple counters
Run dedicated counter views so each desk can call and serve the next customer.
Multiple services
Configure services with token prefixes for different lines inside the same business.
TV and lobby displays
Show now-serving and up-next information on display screens in the waiting area.
Custom join forms
Collect the fields you need — such as name, party size, or service type — when customers join.
Realtime updates
Queue changes sync live so staff screens, customer tokens, and displays stay aligned.
No customer app required
Guests use a mobile browser. Operators can also run TapQ on phones and tablets they already own.
Your next customer shouldn’t wait in a paper line.
Create a digital TapQ queue in under 60 seconds. No hardware. No printer. No customer app.
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